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Privacy Policy

 Royal Touch ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data when you visit our website, book our services, or contact us via WhatsApp or other channels.

By using our website or services, you agree to the terms of this Privacy Policy.


 Discover our
main Aspects

1

Information We Collect 

We may collect the following types of information:

- Personal details you provide: name, phone number, email address
- Booking and service preferences
- Messages and communications sent via WhatsApp, phone, or our contact forms
- Payment information (processed securely through our payment providers; we do not store full card details)

- Technical data: IP address, browser type, and website usage data via cookies 

2

How We Use Your Information 

We use your information to:

- Process and confirm your bookings and appointments
- Communicate with you about your services, offers, and updates via WhatsApp, SMS, or email
- Improve our website and customer experience
- Respond to inquiries and provide customer support

- Comply with legal and regulatory requirements 

3

WhatsApp & Third-Party Communication 

We use WhatsApp Business API to send booking confirmations, reminders, and respond to customer inquiries. Messages exchanged through WhatsApp are subject to Meta's own privacy policy and data handling practices in addition to ours. We do not sell or share your phone number or message content with unrelated third parties for marketing purposes. 

4

 Data Sharing

 We do not sell your personal information. We may share limited data with:

- Service providers who help us operate our business (e.g., booking systems, payment processors, WhatsApp/Meta for messaging)

- Legal authorities when required by law

5

 Data Security

 We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6

Your Rights

 You have the right to:

- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications at any time
- Withdraw consent for data processing where applicable

To exercise these rights, contact us using the details below.

Our website may use cookies to improve your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings.


We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.